Monitoring, Evaluations and Learning Manager - Ghana - Sustainability (Ghana)

The Role: 

The Knowledge Management Specialist will be responsible for developing a Knowledge Management strategy, track program performance, support program reporting to partners, evaluate impact and facilitate learning among different program teams using Collaborating, Learning and Adapting Framework.

Main duties and responsibilities:

The Monitoring, Evaluation and Learning Manager (Meal) will be responsible for the design, coordination and implementation of the monitoring and evaluation, research, and learning framework of the Project. He/she will develop a systematic monitoring framework to improve the qualitative and quantitative evidence gathered for SMS Ghana.

Specific Duties:

Setting up the system:

• Assist in the development and finalization
• Assist in the development and/or finalization of clients program Work Plans and keep it updated in accordance with implemented activities.
• Develop the overall framework, for project M&E, for example quarterly internal reviews, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems.
• Review the quality of existing data in, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation.
• Develop baseline data for each project component and for all project indicators.
• With collaborating project managers, regional managers etc, review their existing approaches and management information systems and agree on any required changes, support and resources.
• Develop a plan for project-related capacity-building on M&E and for any computer-based support that may be required.
• Organize and undertake training with collaborating partners on M&E as required.

Implementation of M&E and coordination:

• Collect data on a regular basis to measure achievement against the performance indicators.
• Check data quality.
• Maintain and administer M&E database for SMS Ghana; analyze and aggregate findings.
• Support project progress reporting, client quarterly and end of year reviews and final evaluation.
• Identify areas where technical support to Data Insight on M&E standard requirements.
• Identify lessons learned and develop case studies to capture qualitative outputs for all projects. Provide advice to PMs and RMs on improving project performance using M&E findings.
• Support the Client Engagement lead to design and lead the implementation of a Knowledge Management strategy for our cocoa sustainability related program activities working with Data Insights and key team leads.
• Promote a collaborative  knowledge sharing culture among program teams
• Support the establishment of mechanisms and execution of Knowledge Management strategies for  documenting best practices and lessons from program operations

Communication:

• Produce reports on M&E findings and prepare presentations based on M&E data as required.
• Work with the Client Manager to produce quarterly and annual reports.
• Provide Project Managers and RMs with management information she/he may require.
• Check that monitoring data are discussed in appropriate forum and in a timely fashion in terms of implications for future action. If necessary, create such discussions to fill any gap.
• Perform other duties as may be assigned by the SMS General Manager and the Business Head.

Qualifications requirements:

Education: First level university degree in statistics, demographics, Advanced certificate in M&E, statistics or economics preferred.

Experience:

• Minimum of Five (5) years of professional experience in an M&E position responsible for implementing M&E activities.
• Experience in designing, implementing, and operating project M&E systems from project initiation to closeout stages.
• Experience in designing and managing beneficiary monitoring and database systems.
• Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans.
• Knowledge of the major evaluation methodologies (e.g. qualitative, quantitative, mixed-method, and impact) and data collection and analysis methodologies.
• Experience in planning and managing surveys.
• Experience in developing and refining data collection tools.
• Experience with data quality assessments and oversight.
• Experience in managing and providing training to partners and target beneficiaries.

Qualities & Skills: 

• Good knowledge of programme implementation, monitoring and evaluation techniques and practices.
• Familiarity with impact assessment an advantage
• Familiarity with some of the substantive issues handled by the project such as labour inspection, labour law enforcement, social dialogue.
• Good knowledge and experience regarding gender mainstreaming.
• Good moderation, facilitation and training skills.
• Demonstrated ability to liaise and negotiate with government and social partners.
• Ability to perform a variety of conceptual analyses required for the formulation, administration and evaluation of projects.
• Excellent analytical skills.
• Ability to work in a team and good interpersonal skills.
• Good computer applications skills.
• Good organizational skills.
• Ability to deal with people with tact and diplomacy.
• Ability to work independently with a minimum of supervision.
• Ability to work under time pressure and meet deadlines.
• Ability to work in diversified environments.